Course Details
Guest Experience
Course Code HOSP717
EFTS 0.1250
Points 15.00
Level 7
Download Course Descriptor
Prescriptor
The hospitality guest experience process will be critically examined from the start to end and will explore various dimensions of the guest experience including service scape. From a hospitality management perspective, OPERA software (a property management system) will be used to analyse management reports and what they can best improve the guest experience.
Resources
No Resource is available.
Qualifications
The course is available as part of the following qualifications.
Expand to see requisite details. Points
  INEXCH1   International Exchange (Inbound)   (INEXCH)
0.00
  SABRD1   Study Abroad   (Study Abroad)
0.00
  ICE1   Individual Course Enrolment   (ICE)
0.00
  AK3693   Bachelor of Business   (BBus)
360.00
No requisite courses specified.
  AK3708   Bachelor of International Hospitality Management   (BIHM)
360.00
  AK1024   Graduate Diploma in International Hospitality Management   (GradDipIHM)
120.00
Timetable
2024, Semester 2
Class Stream Starting Ending Day Time Room
HOSP717/W201  A  16-Jul-2024  15-Oct-2024  TUE  10:00 AM - 1:00 PM  WH418 
Contents
Main Menu
Qualification Specialisations
Qualification Types
Qualifications by Faculty
Short Courses
Course Search
Academic Calendar
Downloadable Forms and Guides
Auckland University of Technology