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Course Details
Guest Experience
Prescriptor
Qualifications
TimeTable
Course Code
HOSP717
EFTS
0.1250
Points
15.00
Level
7
Download Course Descriptor
Prescriptor
The hospitality guest experience process will be critically examined from the start to end and will explore various dimensions of the guest experience including service scape. From a hospitality management perspective, OPERA software (a property management system) will be used to analyse management reports and what they can best improve the guest experience.
Resources
No Resource is available.
Qualifications
The course is available as part of the following qualifications.
Expand to see requisite details.
Points
AK3693
Bachelor of Business
(BBus)
360.00
No requisite courses specified.
ICE1
Individual Course Enrolment
(ICE)
0.00
No requisite courses specified.
SABRD1
Study Abroad
(Study Abroad)
0.00
No requisite courses specified.
INEXCH1
International Exchange (Inbound)
(INEXCH)
0.00
No requisite courses specified.
AK3708
Bachelor of International Hospitality Management
(BIHM)
360.00
No requisite courses specified.
AK1024
Graduate Diploma in International Hospitality Management
(GradDipIHM)
120.00
No requisite courses specified.
AK1230
Graduate Certificate in International Hospitality Management
(GradCertIHM)
60.00
No requisite courses specified.
Timetable
2024
,
Semester 2
Class
Stream
Starting
Ending
Day
Time
Room
HOSP717/W201
A
16-Jul-2024
15-Oct-2024
TUE
10:00 AM - 1:00 PM
WH418
2025
,
Semester 2 Standard
Class
Stream
Starting
Ending
Day
Time
Room
HOSP717/W201
A
23-Jul-2025
22-Oct-2025
WED
9:00 AM - 12:00 PM
WH417
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