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Service Relationship Management
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| Course Code |
INFS800 |
| EFTS |
0.1250 |
| Points |
15.00 |
| Level |
8 |
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Download Course Descriptor
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| Prescriptor |
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Systematic study and analysis of the issues involved in managing the complex roles of client and service providers. Analysis and evaluation of models and processes for managing client expectations including creating, assuring and sustaining effective value relationships in the context of service-oriented computing. A critical appraisal of the role of service networks and systems in supporting customer-provider interactions delivering value to stakeholders.
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| Resources |
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No Resource is available.
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| Qualifications |
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No qualifications currently offer this course.
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| Timetable |
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No timetable information is available.
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