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Course Details
Customer Service and Interpersonal Skills
Prescriptor
Qualifications
TimeTable
Course Code
TOUR505
EFTS
0.1250
Points
15.00
Level
5
Download Course Descriptor
Prescriptor
Explores the theoretical models that underpin customer service. Students will develop and demonstrate customer service techniques and the interpersonal skills required in the travel and tourism industry.
Resources
No Resource is available.
Qualifications
The course is available as part of the following qualifications.
Expand to see requisite details.
Points
AK1252
Graduate Diploma in International Tourism Management
(GradDipITM)
120.00
No requisite courses specified.
AK1254
Graduate Certificate in International Tourism Management
(GradCertITM)
60.00
No requisite courses specified.
AK2002
Certificate in Arts
(CertArts)
60.00
No requisite courses specified.
AK1277
Bachelor of International Tourism Management
(BITM)
360.00
No requisite courses specified.
Timetable
No timetable information is available.
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