|
Service Management for Hospitality
|
|
|
|
|
|
| Course Code |
HOSP601 |
| EFTS |
0.1250 |
| Points |
15.00 |
| Level |
6 |
|
|
|
Download Course Descriptor
|
|
| Prescriptor |
|
Introduces students to a customer-oriented approach to service management within the context of the hospitality industry. The course explores fundamental theories of customer service, service quality and customer satisfaction.
|
|
|
| Resources |
|
No Resource is available.
|
|
|
| Qualifications |
|
No qualifications currently offer this course.
|
|
|
| Timetable |
|
No timetable information is available.
|
|