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Course Details
Service Management for Hospitality
Prescriptor
Qualifications
TimeTable
Course Code
HOSP601
EFTS
0.1250
Points
15.00
Level
6
Download Course Descriptor
Prescriptor
Introduces students to a customer-oriented approach to service management within the context of the hospitality industry. The course explores fundamental theories of customer service, service quality and customer satisfaction.
Resources
No Resource is available.
Qualifications
The course is available as part of the following qualifications.
Expand to see requisite details.
Points
AK1252
Graduate Diploma in International Tourism Management
(GradDipITM)
120.00
No requisite courses specified.
AK1254
Graduate Certificate in International Tourism Management
(GradCertITM)
60.00
No requisite courses specified.
AK2001
Diploma in Arts
(DipArts)
120.00
No requisite courses specified.
AK2002
Certificate in Arts
(CertArts)
60.00
No requisite courses specified.
Timetable
No timetable information is available.
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