Course Details
Food and Beverage Operations
Course Code HOSP404
EFTS 0.1250
Points 15.00
Level 4
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Prescriptor
Introduces the processes necessary for the safe, hygienic and efficient operation of a food and beverage outlet. Emphasises the importance of personal presentation, appropriate attitude, and effective communication with customers. Develops skills in preparing the customer service area, serving food and beverage, dealing with complaints and observing legal requirements for licensed premises.
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